Members Portal - Wallet Connection guide

Follow the instructions for your scenario below. Browser and device compatibility varies - using the recommended options ensures the smoothest experience.

Quick Reference

Platform	Wallet Connect	KYC / Camera	Multi-Wallet
📱 iOS	Safari · Chrome · In-app browser	Safari ✓, Chrome ✓	Desktop only
🤖 Android	Chrome · Brave · In-app browser	Chrome ✓, Brave ✓, Firefox*	Desktop only
🖥️ Desktop	Chrome / Brave / Firefox + extension	All major browsers ✓	Full support ✓

* Firefox on Android requires manually enabling camera permissions in browser settings before starting KYC.

Scenario 1 · Confirming your existing wallet

Use this scenario when you are linking or verifying the wallet address associated with your License order, with no need to add a second address.

Platform	Type	Option
📱 iOS	Browser	Safari ✓ Recommended
📱 iOS	Browser	Chrome for iOS (uses Safari engine)
📱 iOS	In-app	MetaMask browser
📱 iOS	In-app	SafePal browser
📱 iOS	In-app	TokenPocket browser
🤖 Android	Browser	Chrome ✓ Recommended
🤖 Android	Browser	Brave
🤖 Android	In-app	MetaMask browser
🤖 Android	In-app	SafePal browser
🤖 Android	In-app	TokenPocket browser
🖥️ Desktop	Browser	Chrome + MetaMask extension ✓ Recommended
🖥️ Desktop	Browser	Brave + MetaMask extension
🖥️ Desktop	Browser	Firefox + MetaMask extension

KYC Step: Camera access is required during identity verification. On iOS, use Safari or Chrome. On Android, use Chrome or Brave. Firefox on Android may work but requires manually granting camera permissions in browser settings before starting the KYC flow.

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Scenario 2 · Linking a second wallet (different address)

Use this scenario when you need to connect an additional wallet address to your account — for example, a separate wallet designated to receive your NFT License.

Steps

1. Start on Desktop

Open the Members Portal in a desktop browser and complete the initial account creation using the wallet address associated with your License order.

2. Add a second wallet via WalletConnect

Once logged in, navigate to your wallet settings and select Add Wallet → Connect via WalletConnect. A QR code will appear on your screen.

3. Scan from your mobile device

On your second device, open your wallet app (e.g. MetaMask, SafePal, TokenPocket) and use its built-in QR scanner to scan the code displayed on your desktop screen.

4. Approve the connection

Confirm the connection request inside your wallet app. The new address will be linked to your Members Portal account and will appear in your wallet list.

Important: If both wallet addresses are managed by the same wallet app (e.g. two accounts inside MetaMask), this flow must be completed on Desktop. Mobile browsers cannot distinguish between two accounts from the same wallet provider and will not display the option to connect the second one.

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